How can I find out who the account owner of my Follow Up Boss account is?
If you’re noticing that data isn’t flowing from your Follow Up Boss account into ClarityNOW, the most common cause is that the integration hasn’t been connected at the account owner level on both platforms. To ensure a seamless sync, please confirm that the owner account in Follow Up Boss is the same account used to complete the ClarityNOW integration. Integrations completed under non-owner users can prevent data from transferring properly.